Royal Casino Privacy Policy — Our Commitment to Protecting Your Information

Royal Casino believes every player's personal data belongs to them. We collect only what is necessary and never use it unnecessarily or sell it to third parties.

This Privacy Policy explains what information Royal Casino collects, why it is collected, how it is used, and the steps we take to keep your data secure. We believe in transparency — this policy is written in plain, clear English so you can easily understand it.

If you have any questions about our Privacy Policy, feel free to contact our support team at any time.

Royal Casino collects only the information genuinely necessary to provide its services. The categories of data collected are outlined below:

Royal Casino collects information in several ways. Each method is explained below:

Directly from you

• Details provided at registration — name, email, phone number, and date of birth.
• Documents submitted for identity verification.
• Information provided during conversations with our support team.
• Information provided when participating in promotions or surveys.

Automatically

• Via cookies and tracking technologies while using the platform.
• Records of login and logout times.
• Gaming session logs.
• Device and network information.

From Third Parties (Limited)

• From identity verification service providers.
• Transaction confirmation data from payment processors.
• Recognized databases used for financial crime prevention.

Royal Casino uses your information only for specific, legitimate, and clearly defined purposes. The primary uses are listed below:

Platform Operation & Improvement

• Creating, managing, and verifying your account.
• Processing deposits and withdrawals.
• Personalizing your gaming experience.
• To resolve technical issues on the platform.

Contact & Support

• Sending important account updates and security alerts.
• Transaction confirmation messages.
• Responding to your support requests.
• Sending promotional offers with your consent.

Security & Legal Compliance

• Prevention of fraud and money laundering.
• Ensuring age verification.
• Enforcing responsible gaming policies.
• Compliance with legal and regulatory obligations.

Royal Casino does not share your personal information with third parties, except in the following limited circumstances:

May Be Shared for Legitimate Reasons

• Service Providers: Payment processors and identity verification services — only necessary data, under contractual confidentiality agreements.
• Legal Authorities: Court orders, mandatory requests from regulatory bodies.
• Financial Crime Investigation: In investigations into money laundering or fraud.
• Business Restructuring: In the event of a merger or acquisition, the new owner will also be bound by this policy.

Never Shared

• To advertisers or marketing companies.
• On social media platforms.
• To data brokers or third-party analytics companies.
• For any unnecessary purpose without your consent.

Royal Casino employs world-class technology to keep your data secure. Security is not just a slogan — it is the foundation of every system we operate.

• 128-bit SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Data-at-Rest Encryption: Stored data is also kept in encrypted form.
• Firewall & Intrusion Detection: Round-the-clock network monitoring.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Limited Access Policy: Only authorized personnel may access data on a need-to-know basis.

Royal Casino does not retain data beyond what is necessary. Retention periods are determined by the type and purpose of the information.

• Account Information: For the duration the account is active and at least 5 years after closure (as required by law).
• Transaction Records: A minimum of 5 years in accordance with financial regulations.
• Gaming History: Up to 3 years after account closure.
• Support Contact: 2 years after the issue is resolved.
• Log Files: 12 months for security purposes.

Once the retention period ends, data is securely deleted or anonymized.

The Royal Casino website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve platform performance and enhance your experience.

Cookies We Use

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: Remembers your preferences and settings (such as language).
• Analytics Cookies: To understand which sections of the platform are used most (without identifying individuals).

Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause issues with logging in or using your account.

Under Royal Casino's Privacy Policy, you have the following rights:

Royal Casino strictly does not provide services to anyone under 18. Age is verified at registration, and additional proof may be requested in cases of doubt.

If we become aware that data from a minor has been collected unintentionally, that data will be immediately deleted and the associated account will be closed.

Royal Casino may update this Privacy Policy from time to time. When changes are made, the date at the top of this page will be updated accordingly.

Notice will be provided via your registered email or on the platform before significant changes take effect. Continued use of our services after changes constitutes acceptance of the updated policy.

To submit any questions, complaints, or rights requests regarding our Privacy Policy, please get in touch with us.